Why use a Travel Agent?
Save Money! - Strong working relationships with
travel suppliers and the latest in computer reservations technology enable
travel agents to access the most up-to-date information on how to get you the
best value.
Traveler Advocates - Your best interests are the
priority. The American Society of Travel Agents (ASTA) has a long-standing
record of fighting for consumer rights and ASTA member travel agents are
required to adhere to a strict Code of Ethics.
Convenience - The ASTA membership includes travel
agents across the country and throughout the world, most of which offer
one-stop shopping for all travel arrangements.
Service - ASTA member travel agents are knowledgeable
and active in the industry. The Society provides education, training and
resource materials to its members to equip them with the tools to offer the
highest quality of service.
Agents Will Go the Extra Mile - Agents work for you
and will do everything they can to meet your travel needs. Some agents
literally
Customer advocacy- If you have a problem with a
particular part of your travel experience, the agent is there to act on your
behalf to see that restitution is made. ASTA, for example, is the only travel
association aggressively fighting to improve the travel experience, and air
transportation in particular, for all consumers, not just those with access to
the Internet.
Expert guidance- Travel agents, unlike instructions
on a Web page, are experts in understanding and deciphering the myriad of
travel information and codes out there. It's what they've been trained to do
and they do it every day.
Personalized service- Instead of an impersonal voice
thousand of miles away, travel agents are you neighbors. They know what you
want and what you value in your travel experience.
Professional advice- Travel agents are there to make
sure you get where you want to go, when you want to go and for the lowest
price.
Time- Instead of checking a long list of travel Web
pages, which only provide rates and fares for the companies that have
contracted with them, why not go straight to the source? A travel agent has all
the information at their fingertips, saving you a few hours in front of a
computer screen.
Unbiased information- Agents work for their clients,
not for a travel supplier. It makes sense that a happy customer will be a
repeat customer. |